It’s so easy, just make contact with us and we can arrange a time for you to bring in your items for selection. 

 How It Works:

We are looking to consign seasonal, current (1-4yrs), high st and designer pieces in excellent quality with no holes, marks, defects or alterations.

We really love CLEAN items!  Therefore dirty or hairy items will not be accepted.  If we find dirty items when looking thru your drop-off we will reject all items - so please take the time to have a good look before bringing them down.

Sometimes even perfect items are not accepted - there is always some reason for this - we may already have enough similar items, don't sell a lot in that size, or that particular style doesn't move very quickly in our store etc.  Please don't be offended, this is no reflection on you or your style, but simply what is the best fit for our business. 

Thank-you Incentives - A bonus reward for joining the Circular Fashion Movement and helping to slow down the fast fashion industry!

- First time consignors receive a $10 voucher to be spent at re.clotheme with their first accepted drop-off

-  All consignors can enjoy a 10% bonus when they use their store credit at re.clotheme (added to credit balance on account)

Consigning

Preferred drop off days are Wed, Thurs and Fri.  Saturdays may also be an option by appointment.

Due to the high demand of drop-offs we ask that just 15 items are brought in at any one time, this will help us to quickly look thru and make a preliminary selection.

Although we have best intentions, we may not always have time to look thru items at the time of drop-off so these may need to be left with us. We endeavour to look thru them within 1-2 days and you will then be notified by text of any un-selected items to be collected.  Please arrange to collect these within ONE week (7 days) of notification or your items will be automatically donated to one of the charities we support. This is due to storage constraints on site so we really appreciate your help with this.

Once we have looked thru and preliminary selected items to consign we give you a receipt recording those items.  We also collect your contact details so please have these ready - email, phone, bank account number and if you wish any unsold items* to be donated (preferred) or returned.

As your items are priced (this may take up to four weeks), you'll receive an email  with the inventory list attached (note sometimes we will price up in batches so don't worry if everything isn't on the first list).  

Consigned items will be with us for a minimum of six weeks, after around week 5 any unsold items will be reduced and placed on the "sales rack" for one week.  All consigned goods are subjected to this process.   Note: The six weeks run from when the priced items go into the shop – not from the date of receiving them.

[Note, there is more than one selection process and sometimes a received item may still be  rejected if a defect is found or the item is deemed to be unsuitable to our market at the time]

Sold items 

You will receive a "good news your item has sold" email every time an item sells, this will also give you an update of the balance of your account!  For items priced at $99 and under you receive 40% of the sold price.  Items $100 and over you receive $50% of the sold price.  We pay the GST.

Payment for sold items will be paid out to you around the end of each month, or sooner, by direct credit into your account.  Alternatively you can use the money as store credit with re.clotheme.

Unsold items*

Although we do our best to choose items that will appeal to our customers and promote them both in the shop and online, some things don’t sell in the agreed time frame.  If that happens we either:

1. Donate unsold items (preferred option) to City Mission, St Johns or Nurse Maude; or

2. Email you to let you know your consignment has come to an end and you have items to collect.  Due to storage constraints, items MUST be collected within a TEN (10) day period of emailing.   Please keep an eye on your emails (including junk/spam box) around the 6 week mark. You are also welcome to email or call to enquire as to the expiry date.

If items are not collected within the TEN (10) day period they will then become the property of re.clotheme and be donated as per #1 above. 

We really value each and everyone of our consignors and look forward to working together to create a platform for your clothing to be re-loved again.

 "In consignment, every item has a story and a second chance"